Solution Analyst I

Position Summary

The City of Regina’s Technology Department has an exciting opportunity for an individual looking to kickstart their career in the world of business solutions! As a Solution Analyst I, you will work closely with our experienced team and contribute to the development, maintenance, and enhancement of both new and existing business solutions. You'll report to our Business Solutions Coordinator, receiving guidance and mentorship to support your professional growth.

Key Duties & Responsibilities

• For programming assignments of limited complexity this position is responsible for the development of business solutions that meet business area requirements. This will include program design, programming, unit testing, system testing, acceptance testing, implementation and the preparation of appropriate documentation.
• Contribute to the support of existing business solutions by maintaining (analyzing and correcting problems), developing, testing, and implementing enhancements to them, and by updating system documentation.
• Work with existing application vendors to ensure best practice implementation of packaged solutions and approved SAAS offerings.
• Maintains current knowledge of IT trends, procedures and standards.
• Support business analysts, report authors, and end-users in the configuration and use of various query and reporting tools and database query applications used to extract accurate data from corporate databases.
• Advise clients and make recommendations on improvements to technology related methods and process.
• Organizes work assignments and reports regularly, to immediate supervisor, the progress and status of all assignments.
• Performs duties in adherence to established standards and procedures. Performs related duties as required.

Key Qualifications

• Typically, the education and experience are obtained through completion of a university degree in Computer Science or other related discipline, or completion of a two (2) year diploma/certificate in Computer Information Systems, from a recognized post-secondary institution.
• Working knowledge and experience with contemporary system design and development tools and techniques.
• Knowledge of current Information Technology Service Management processes.
• Knowledge of Robotic Process Automation to streamline processes and gain efficiencies.
• Ability to understand and respond to coaching and direction from more senior staff.
• Ability to work effectively on teams.
• Ability to solve problems and think logically.
• Ability to plan and schedule tasks and work within deadlines.
• Ability to take initiative and work independently.
• Ability to maintain effective relations with the clients.
• Ability to present facts effectively orally and in writing.

Working/Other Conditions

• This position may be required to work irregular shifts and/or be on call.