Revenue Services Analyst - Term

Position Summary

This is a technical position that provides the interface between the Assessment and Property Revenue Services Department and Information Services.  Responsibilities include ongoing system utilization and maintenance, upgrade initiatives, assessing divisional needs, identifying service delivery options, documenting systems requirements and assessing, selecting and implementing suitable software and process improvement solutions developing queries and reports, and validating and analyzing financial and operational data. This position reports to a Coordinator.

Key Duties & Responsibilities

• Act as a technical liaison for the business area and external stakeholders.
• Responsible for system development, implementation, enhancement, maintenance, testing, and training.
• Develop queries/reports to meet business area needs using reporting and analytical tools.
• Responsible for assigned tasks related to annual, monthly, and daily business processes.
• Review and ensure accuracy of financial data within the system application.
• Participate in the analysis of existing workflow processes, develop the required system policy and procedure documentation, and recommend solutions to meet business needs.
• Respond to complex customer inquiries and develop various public notifications.
• Participate in the development, maintenance, updating and testing of other corporate systems reliant on data from the business area.
• Lead and/or participate in special projects.
• Perform other related duties as required.

Key Qualifications

• Typically, the knowledge, skills and abilities for this position are obtained through a university degree in Business Administration, Commerce, Computer Science, Information Systems, Statistics, or a related degree, with courses in accounting, computer science, statistics, or data analytics. Three (3) to five (5) years' progressive experience using computerized management information systems.
• Technical & Analytics Proficiency: Advanced skills in SQL, Crystal Reports, MS Excel, Access, and reporting tools to query, analyze, validate, and reconcile complex financial, assessment, taxation, and operational datasets.
• Systems & Process Optimization: Proven ability to troubleshoot system/data issues, analyze spatial and non-spatial workflows, and implement automated software solutions and process improvements.
• Business & Technical Liaison: Skilled in bridging technology and business needs, authoring system/policy documentation, and guiding end-users through system training and technical solutions.
• Municipal Governance & Domain Knowledge: Strong understanding of municipal assessment, taxation, and revenue administration processes, along with governing bylaws, statutes, and tax/assessment software.
• Project Management & Collaboration: Demonstrated project leadership and independent decision-making skills, with the ability to build collaborative relationships across departments using tact and diplomacy.

Note

Testing may be done to evaluate knowledge, skills and abilities.

Candidates selected for an interview will be required to provide proof of acquired education.

In accordance with the City of Regina’s Criminal Record Check Policy, the position requires that the successful candidate provide a satisfactory Criminal Record Check as a condition of employment.