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Mail Clerk

Openings: 1

Type of Posting: Internal & External

Location Name: City of Regina, Regina, Saskatchewan, CA 

Date Posted: May 25, 2023

Closing Date: June 8, 2023

Experience Level(s): Entry Level 

Desired Employment Status: Term Opportunity for up to 8 Months

Education Level(s): Secondary school or equivalency

Job ID: 1442 


The job description is a summary of the core responsibilities. It does not include every task performed or how each duty is undertaken. Non-core duties undertaken within the scope of the job will be based on similar skill, effort, responsibility, and working conditions. The incumbent is expected to perform all job tasks competently.

1. Job Purpose

Responsible to provide mail services including sorting and processing internal and external mail/packages, pick-ups and deliveries of mail/packages, as well as provide assistance to print services

2. Key Duties

  • Sorts and processes internal and external mail and packages
  • Picks up and delivers mail and packages according to route schedule as well as special pick-ups and deliveries
  • Operates and maintains mail inserter, scale and postage machines, and complies with Canada Post regulations
  • Operates folding and sorting machines and undertakes quality control for document inserts and envelope seals
  • Produces statement of mail and maintains record of registered mail
  • Retrieves package from loading dock as required
  • Prepares toner/printer cartridges for recycling pick up, contacts vendors, and delivers to loading dock
  • Performs daily vehicle safety circle check, records details in logbook, and books schedule maintenance and/or repairs
  • Performs daily upkeep and maintenance of vehicle, completes circle check, and logs information
  • Assists print services with activities such as binding, collating, laminating, stocking shelves and wrapping and shipping of printed materials

3. Education, Certification, and Experience

  • Completion of secondary school or equivalency
  • Driver’s Licence Class 5
  • Up to nine months of previous and on-the-job mailroom or shipper/receiver experience


  • Knowledge of mailroom, shipping and receiving, and customer/client services
  • Knowledge of methods, procedures, and operation of postage machines and related print services equipment
  • Knowledge of branch as well as the broader divisions/departments/branches
  • Knowledge of relevant collective agreements, bylaws, policies and procedures, and legislation, including health and safety standards
  • Knowledge of job-related office productivity software, internet browsers and search engines, enterprise software, discipline-specific software, and technology devices

4. Communication and Interpersonal Skills

  • Provides front-line customer service
  • Interacts with staff to exchange general information


5. Problem Solving and Decision Making

  • Identifies issues, consults and follows policies, procedures, and processes
  • Prioritizes and adapts activities and routes in accordance with daily/weekly schedule within defined timelines/deadlines
  • Provides ideas and suggestions to improve work processes

6. Impact

  • Contributes to a positive experience through provision of customer service and timely mail and package deliveries
  • Contributes to health, safety, and well-being self and others
  • Contributes to completion of work unit activities through completion of sequenced tasks/workflow

7. Responsibility for the Work of Others

  • Familiarizes new employees with tasks, duties, practices, and processes

8. Physical Effort

  • Uses keyboards, mouse, computers/tablet, and other technology devices
  • Uses printers, photocopies, laminators, cutters, punching, binding, and other specialized machines
  • Drives vehicle for daily deliveries
  • Sits, stands, and exerts force
  • Moves, stocks, lifts, loads, and carries objects/equipment/supplies/files

9. Concentration and Sensory Effort

  • Visual and concentration effort during sorting processing incoming and outgoing mail and affixing postage
  • Visual and concentration effort when driving for pick ups and deliveries
  • Auditory effort during customer services interactions
  • Auditory effort including diagnosis of equipment function/malfunction
  • Responds to interruptions to workflow that impact concentration demands
  • Situational awareness due to health and safety
  • Higher level of visual or auditory demands

10. Working Environment

  • Works in indoor office environments
  • Drives daily for pick ups and deliveries
  • Exposure to adverse temperature and weather conditions
  • Exposure to noise, odour, and dust


✓ Note: Testing may be done to evaluate knowledge, skills and abilities.

✓ Note: As per the City of Regina's Criminal Record Check Policy, the successful candidate is required to provide a satisfactory criminal record check.

✓ Note: Successful candidates will be required to provide proof of acquired education.

Jurisdiction: CUPE Local 7 

Division: Transformation Office 

Department: Technology 

Hourly Salary: $20.59 - $24.67 

Annual Salary: $39,257.00 - $47,036.00 


The City of Regina acknowledges that we are on Treaty 4 Territory, and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and the homeland of the Métis Nation.


We want to show our recognition and respect to the Nations and the ancestors of this territory, we are grateful for the privilege to be here, to co-exist. We recognize that much of the harms of the past have shaped our relationship; we are committed to our work of building trust. We hope for good and everlasting relationships to create true partnerships with Indigenous peoples.


Regina is committed to employment equity and accessibility. We encourage applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities and persons of all sexual orientations and gender identities/expressions.


Note: The City of Regina strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please note in your application or contact 306-777-7000.