Coordinator, Business Services

Job ID: 3042 

Openings: 1 

Jurisdiction: Civic Middle Management 

Division: City Planning & Community Services 

Department: Recreation & Cultural Services 

Branch: Community & Recreation Programs 

Location Name: Regina, Saskatchewan, CA 

Type of Posting: Internal & External

 Employment Type: Permanent

Hourly Salary: $43.24 - $53.99 

Annual Salary: $82,442.00 - $102,938.00 

Date Posted: August 13, 2025

Closing Date: August 22, 2025

Land Acknowledgement

We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples. 

Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of colour, 2SLGBTQIAP+ individuals of all genders, people of disabilities, and members of equity-deserving communities, to apply.

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

NATURE OF WORK:

This position is responsible for leading the development and/or review of departmental business practices and policies, leading the development of customer service and administrative policies, leading development, collection and analysis of performance measures, leading research initiatives and program reviews, and providing direction for the development and implementation of marketing and technology plans and initiatives. This position is required to prepare and present plans and reports for senior levels of management and Council. This position reports to the Manager, Sport and Recreation.

DUTIES AND RESPONSIBILITIES:

• Leads the development, collection and analysis of performance measures to assess the department’s progress in achieving objectives established through the planning process.
• Leads the development of customer service and administrative policies that governs the daily operations pf recreation, aquatics, sport and culture facilities. Some examples are access policies, allocation policies, refund policies etc.
• Leads the training and coaching on the implementation of approved policies and processes.
• Provides leadership and support to all staff responsible for strategic marketing, research and business process design through the use of technological applications.
• Leads the monitoring, review and development of fees and charges for department programs and services.
• Manages all human resources and related activities including recruitment and selection and performance management for direct reports; provides leadership, coaching, mentoring and development and ensures a positive, healthy, respectful, participative work environment consistent with the Corporate Contemporary Workplace Strategy.
• Prepares reports for staff, management, senior leaders and Council.
• Represents the department on corporate initiatives and priorities related to business strategy and process improvement.
• Leads the procurement of consulting services and manages consulting contracts for assigned projects.
• Leads and/or manages departmental projects, as required.
• Performs other related duties, as required.

QUALIFICATIONS:

Knowledge, Abilities and Skills:

• Considerable knowledge of, and experience facilitating, business planning and performance management processes.
• Knowledge of marketing strategy, including promotion, pricing and program/service development.
• Demonstrated ability to collect, analyze and interpret data and information and to present the information in a manner that can be understood and used for departmental planning.
• Demonstrated ability to provide technological support for business processes to improve customer service and to achieve operating efficiencies.
• Knowledge of, and demonstrated ability to apply, project management methods.
• Knowledge of and ability to apply group facilitation and team building techniques.
• Ability to promote and adhere to the principles of teamwork including: participation, shared responsibility, open communication, trust and mutual support.
• Ability to express ideas and concepts effectively both orally and in writing, demonstrating skill in adapting communication techniques to various situations and audiences.
• Highly developed research, analytical and interpretive skills and the ability to effectively resolve issues and implement actions.
• Ability to work with a high degree of initiative, independence, and creativity and to coordinate and prioritize projects.
• Ability to negotiate agreements and manage stakeholder input and feedback.

EDUCATION AND EXPERIENCE:

• The knowledge, skills and abilities required for this position are typically obtained through a Bachelor of Administration, Bachelor of Commerce or related degree. A minimum of five (5) to eight (8) years experience in business planning, business analysis and/or marketing, with one (1) to two (2) years of advisory experience.

WORKING/OTHER CONDITIONS:

• Must have the means and ability to travel within the City of Regina and work flexible hours.

At City of Regina, we offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses. If you’re passionate about public service and making a difference, apply now!

For detailed job descriptions, CBAs, and application tips, visit our Applicant & Job Resources page.

Note: Only applications submitted via our online application system are accepted