City Hall Foreperson - Facilities Operation

Position Summary

This position supervises the day to day operations of City Hall and other outlying buildings and is an integral part of the Facilities Management Services Team. The employee in this position will supervise and train up to 20 staff. Responsibilities also include: assisting in establishing and monitoring budget requirements, policy and procedure development requisitioning materials, personnel and supplies, carrying out performance management and scheduling the work of all subordinates. This position reports to the Co-ordinator of Facilities Operations.

Key Duties & Responsibilities

• Supervises and schedules City Hall Building Operators, Caretakers, and Cleaners; manages rotating shifts and locations.
• Trains, mentors, and supports staff in safe and efficient facility maintenance practices; participates in performance management.
• Recruits, hires, and evaluates staff; prepares appraisals and administers initial discipline as needed.
• Assists with City Hall life safety program and ensures adherence to health and safety regulations.
• Guides Operators in diagnosing, repairing, and maintaining mechanical systems; monitors systems via BMS.
• Maintains records, prepares reports/correspondence, and communicates issues to Coordinator.
• Plans and allocates human/financial resources; coordinates user group needs and event logistics.
• Supports Energy Management Program and inspects contractor work and facility conditions regularly.
• Responds to complaints and service requests with professionalism and efficiency.
• Manages inventory, requisitions materials, and ensures work meets standards.
• Oversees budget within authority limits; monitors spending and assists with capital planning.
• Recommends improvements to procedures, equipment use, staffing, and scheduling.
• Leads special projects and represents the department on committees.
• Estimates equipment replacement costs and manages fleet operations in coordination with Fleet Services.
• Identifies trends, solves problems, and enforces corporate policies on security and emergency response.
• Performs other related duties as assigned.

Key Qualifications

• The knowledge, skills and abilities required for this position are obtained through completion of grade twelve (12), 4th Class Steam Engineer’s Certificate, Refrigeration Engineers Certificate.
• A minimum of four (4) to five (5) years of facility operations and maintenance experience and a minimum of two (2) years in a supervisory position. A minimum of five (5) years experience with a computerized Building Management System and a minimum of five (5) years experience operating a large high rise office tower. A journeyman designation in a related field and completion of a Supervisory Development course would be an asset.
• Strong knowledge of facility operations, maintenance practices, and building systems.
• Proficient in HVAC, mechanical systems, alarms, sound systems, emergency procedures, and parking/security operations.
• Solid understanding of Occupational Health and Safety Regulations and MSDS interpretation.
• Familiar with digital video management and access card systems.
• In-depth knowledge of steam/hot water heating systems and air handling units.
• Skilled in boiler chemistry and chemical handling procedures.
• Proficient with computerized building management systems.
• Strong grasp of facilities management requirements, technologies, and industry trends.
• Able to read and interpret blueprints effectively.
• Capable of organizing, assigning, and reviewing work for efficiency.
• Builds strong relationships with staff, management, elected officials, and the public.
• Collaborates effectively with stakeholders to achieve organizational goals.
• Demonstrates initiative, sound judgment, and skills in problem-solving, conflict resolution, and mediation.
• Provides leadership, supervision, training, and performance appraisal of field staff.
• Troubleshoots and diagnoses mechanical system issues.
• Physically capable of performing hands-on work and working extended hours when needed.
• Performs minor repairs in plumbing, carpentry, and mechanical systems.
• Organizes information clearly; skilled in reporting and electronic communication.
• Skilled in various computer programs (e.g., Word Perfect, Oracle, MCSII, Facility Scheduling, SPL).

Working/Other Conditions

• Shift work may be required. (Twenty-four (24) hours a day, seven (7) days per week operation requires availability for emergency call out).
• A valid drivers license is required and a vehicle available for work usage (a travel allowance is provided). The successful candidate must complete WHMIS Training.